New Dongle Install

Activating your replacement LSS dongle

The old style LSS dongles had a solid red case. The new ones are distinguished by a see-through red case (compare the pictures above).

Your new style dongle requires updated drivers to work. Don’t plug it in until you’ve completed steps 1 , 2 or 3

1. If the dongle is to be plugged into your computer

• Download, unzip and run dk2win3264_8.19.5.exe
• Plug the dongle in and run LSS
• You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
• Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.

2. If the dongle is going on a server and accessed across a network – And you already have the old drivers installed

• On the server download, unzip and run dk2win3264_8.19.5.exe
• Plug the dongle in
• On the LSS user computers download and run the following file
• Check “DK2 is located on a DK2 Network Server”, click Next
• Enter IP Address/Computer name of DK2 Network Server machine – Port is 3029 by default and can be left unchanged
• Run LSS
• You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
• Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.

3. If the dongle is going on a server and accessed across a network – And you haven’t previously installed any dongle drivers on this server

• On the server download, unzip and run bdk2win3264_8.19.5.exe (make sure that DNSvPm32.dll is also present)
• Plug the dongle in
• On the LSS user computers download, unzip and and run the following file
• Check “DK2 is located on a DK2 Network Server”, click Next
• Enter IP Address/Computer name of DK2 Network Server machine – Port is 3029 by default and can be left unchanged
• Run LSS
• You may be prompted to call to activate the dongle. We are here 09:00am-5:00pm (UK time) Mon-Fri excl Bank Holidays
• Return the faulty/broken dongle to us in the reply paid envelope. If returning from outside the UK, please send it back by a tracked service. On the customs form state that it is a warranty replacement and has a nominal or no value.

4. First time networking the dongle?

• If this is your first time networking the LSS dongle then please visit this page for information

You should now be ready to call us to “enable” the new dongle.

Please call between 09:00-17:00 Mon-Fri (UK time) excluding Bank Holidays.

+44 (0) 1452 864244