Environmental policy statement

Introduction and aim

McCarthy Taylor Systems Ltd is a privately owned software company, operating from a site in Birdlip, Gloucestershire. Our main product is terrain modelling software for which we provide technical support by email and telephone and training both at and occasionally away from this office. We recognise that our operations have a low environmental impact, but we are aware that our energy usage must be monitored and all necessary travelling audited. It is our aim to comply with legislation and other requirements, continue to reduce the environmental impacts of our business and operate in an environmentally responsible manner.

Responsibility

This environmental policy applies to all of our operations, whether they be at our head office, or when conducting off-site training and promotion. Nigel Lorriman, General Manager is responsible for ensuring that the policy is implemented. However, all employees have a responsibility in their area to ensure that the aims and objectives of the policy are met.

Resources

We will ensure that resources are available to enable us to achieve our objectives.

Objectives

We aim to:

    Reduce electricity usage by replacing old equipment with more energy efficient alternatives where possible
    Reduce travelling by implementing online training and demonstration technologies and, where appropriate, use public transport as an alternative to private vehicles when visiting clients
    Recycle all paper, cardboard and recyclable plastics used in the business
    Inform all customers and suppliers of our commitment to reducing our environmental impact

Monitoring and auditing

Progress against these objectives will be monitored through annual review.


Signed ­

Nigel R Lorriman, General Manager

22 October 2018

Quality policy statement

Introduction and aim

   To develop a full understanding of the needs of our customers
   To work in close co-operation with clients, customers and suppliers to provide the right quality work and service, first time
   Actively to seek customer feedback and to use this as a format for continuous assessment and improvement
   To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies.

Responsibility

Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all.

McCarthy Taylor Systems Ltd (MTSL) is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company.

Our General Manager has a specific responsibility for ensuring that the management structure reflects the quality standard, so that compliance with this Quality Policy is maintained and improved.

Resources

We are continually developing the Company’s operation, upgrading communication and IT systems and investing in staff training in order to maintain and improve these standards.

MTSL’s approach is to listen to our clients and customers and to openly discuss the individual requirements of every client when they report a problem or difficullty in using any of our products, thus ensuring that our clients remain fully satisfied with our service delivery.

MTSL‘s management and supervisory staff have the authority to make decisions, within the scope of their responsibilities, and are charged with working in accordance with the documented procedures.

Objectives

    To continue to meet in full the requirements of the client
    To reduce waste and loss
    To carry out all our activities within our environmental policy guidelines, thus helping to ensure a sustainable environment for the benefit of the community
    To continually identify improvements to existing working practices.

In order for MTSL to achieve the above objectives, every employee must:

    Understand customer and client needs
    Be responsible and accountable for the quality of work.

Signed ­

Nigel R Lorriman, General Manager

22 October 2018

Privacy Policy and GDPR

McCarthy Taylor Systems Ltd is committed to preserving the privacy of all visitors to our website at www.dtmsoftware.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. The following statements aim to satisfy the requirements of GDPR (2018).
 

Information that we collect from you

When you visit, register or order products or services on www.dtmsoftware.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
 

Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
 

Disclosure of your information

The information you provide to us may be accessed by or given to third parties none of whom will be located outside the European Economic Area, but who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
 

Cookies

Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at support@dtmsoftware.com.
 

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
 

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at admin@dtmsoftware.com. 
 

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
 

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to nigel@dtmsoftware.com.

Signed ­

Nigel R Lorriman, General Manager

22 October 2018

Anti corruption policy

Introduction

The Company is committed to implementing and enforcing effective systems to counter bribery. Therefore, it is the Company’s policy to conduct all aspects of its business in an honest and ethical manner at all times.
Under UK law (UK Bribery Act 2010), bribery and corruption is punishable for individuals by up to ten years imprisonment. If the Company is found to have taken part in the corruption or lacks adequate procedures to prevent Bribery, it could face an unlimited fine and be excluded from tendering for Government contracts.

Policy

The aim of this policy is to help the Company act in accordance with the Bribery Act 2010, maintain the highest possible standards of business practice, and advise individuals of the Company’s 'zero-tolerance' to bribery.
This policy applies to all permanent and fixed-term staff employed by the Company, and any contractors, consultants or other persons acting under or on behalf of the Company.
The Company will not:
Make contributions of any kind with the purpose of gaining any commercial advantage.
Provide gifts or hospitality with the intention of persuading anyone to act improperly, or to influence a public official in the performance of their duties.
Make, or accept, “kickbacks” of any kind.

Company Responsibility

The Company will:
Keep appropriate internal records that will evidence the business reason for making any payments to third parties.
Encourage employees to raise concerns about any issue or suspicion of malpractice at the earliest possible stage.
See that anyone raising a concern about bribery will not suffer any detriment as a result, even if they turn out to be mistaken.

Employee Responsibility

Employees must not:
Accept any financial or other reward from any person in return for providing some favour.
Request a financial or other reward from any person in return for providing some favour.
Offer any financial or other reward from any person in return for providing some favour.
 

Non Compliance

All employees have a role to play in enforcing the policy and are required to deal with any observed or reported breaches. Should employees feel apprehensive about their own safety in regard to addressing any breach, they should seek senior management support.
 
Failure to comply with this policy may lead to a lack of clarity over job role, learning needs or expected standards of performance, resulting in reduced effectiveness or efficiency, underperformance and putting service delivery at risk.
Any member of staff refusing to observe the policy will be liable to disciplinary action in accordance with the Company’s Disciplinary Policy up to and including dismissal.
Implementation of the Policy 
 
Overall responsibility for policy implementation and review rests with the Company senior management. However, all employees are required to adhere to and support the implementation of the policy. The Company will inform all existing employees about this policy and their role in the implementation of the policy. They will also give all new employees notice of the policy on induction to the Company.
This policy will be implemented through the development and maintenance of procedures for appraisals and one-to-one meetings, using template forms, and guidance given to both managers and employees on the process.
This Policy was approved & authorised by:
 

Signed:  Nigel Lorriman

Position: General Manager

22 October 2018

Monitoring Policy

The policy will be monitored on an on-going basis, monitoring of the policy is essential to assess how effective the Company has been.

Reviewing Policy

This policy will be reviewed and, if necessary, revised in the light of legislative or codes of practice and organisational changes. Improvements will be made to the management by learning from experience and the use of established reviews.
 

Policy Amendments

Should any amendments, revisions, or updates be made to this policy it is the responsibility of the Company senior management to see that all relevant employees receive notice. Written notice and/or training will be considered.

Additional Information

If you require any additional information or clarification regarding this policy, please contact Nigel Lorriman via the Contact Us form on this website.
To the extent that the requirements of this policy reflect statutory provisions, they will alter automatically when and if those requirements are changed.

Policy review date: 22 October 2020

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